Lesson Coordinator (part-time)

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Job Description

Assist with implementing all aspects of the Challenge Unlimited weekly lessons ensuring that Ironstone Farm is recognized as a premier provider of therapeutic and recreational horseback riding, equine-assisted therapies, and educational programs. The Lesson Coordinator will report to the Ironstone Farm Program Director.

Primary Duties

• Assist Ironstone Farm Program Director with all aspects of the lesson program to meet or exceed targets. Duties include scheduling and forming positive relationships with clients, answering phone calls, analyzing and understanding the nonprofit's potential for expansion, filing, and completing other office-related tasks.
• Communicate with the Programs team to ensure efficient and effective execution of programs at Ironstone Farm, including riding lessons, weekend retreats, school-group visits, summer programs, and horse shows.
• Assist the Program Director with filling open spots on the weekly lesson schedule and working with clients to schedule makeup lessons. This includes keeping a detailed, up-to-date record of cancellations and makeup lessons for billing purposes.
• Be a contact person for clients and their families for all aspects of the programs. As an Ironstone ambassador, periodically greet new clients and connect with families in person.
• Strive for client, staff, volunteer, and equine compatibility, working with the programs team for optimum program delivery.
• Assist Program Director in maintaining new client records and ensuring that all client records are up to date.
• A reasonable attempt to return all phone calls before the end of the business day in which the calls were received but no later than 1 business day after received.
• Have schedule flexibility to work evenings and occasional holidays (at holiday pay) and to be able to communicate and problem-solve during unscheduled times, such as weather emergencies.
• Handle other duties as assigned.

Qualifications and Expectations

• Bachelor’s degree preferred. High school equivalency with job-related post-graduate certifications accepted.
• Proficiency in all aspects of Google Drive is strongly preferred. Knowledge of QuickBooks and Excel is a plus.
• Ability to gain knowledge of the therapeutic needs of clients and appropriate protocol for programs.
• Horseback riding experience is not required. A person who is, or has been, a horseback-riding instructor or is willing to get licensed by the state of Massachusetts will be strongly considered.
• Ability to communicate clearly and effectively while maintaining a warm and welcoming demeanor with clients, volunteers, supporters, and fellow staff members.

Effect on end results for Ironstone Farm

• Smooth and efficient running of the lessons
• Increased program and lesson participation
• Increased customer connection and satisfaction
• Quality program delivery and, thus, increased benefit to the constituency of Ironstone Farm
• Increased community awareness

Employment Type & Hours

This is a part-time role for 20 hours a week. Ironstone Farm is open Monday through Friday from 9:00 am to 7:30 pm and Saturdays from 9:00 am to 2:30 pm. Schedule for this role to be discussed with supervisor but will include some onsite hours on select evenings and the occasional weekend.

Potential hybrid schedule to be discussed with supervisor after the initial training period. Offsite hours will be documented when needed.

Help us spread our mission! Ironstone Farm is a therapeutic horse farm located in Andover, MA.  We serve people of all ages with cognitive, emotional, and behavioral disabilities through our equine-assisted therapy programs. Grow to understand our potential donor pool and hold a vital role in planning events and coordinating other activities to encourage donations and help us move toward our goal of helping improve people’s lives. Work on a close-knit, enthusiastic team. Stretch and improve your communication and leadership skills and organizational capabilities in this pivotal role. 

Job Summary

The Development Assistant will support Ironstone Farm’s fundraising efforts through research, event planning, and donor stewardship. This position provides opportunities to learn and develop skills across a broad set of development responsibilities, including individual, corporate and institutional giving. The Development Assistant will report to the Executive Director. 

Employment Type:  This is a 20-hour-a-week position. Hourly wage commensurate with experience. Candidate must be willing to work some evening and weekend hours as needed.  

This a perfect opportunity for someone with entry-level development experience looking to grow into a possible manager or director position. Also a great opportunity for any seasoned development professional that might be taking a step back from full-time work but wants to stay engaged in the field. 

Primary Duties: 

• Create and maintain donor records in the donor database
• Assist with routine data analysis to ensure the accuracy of data and planning 
• Assist in gift documentation and creating a donor thank you campaign 
• Support donor stewardship projects, including updating acknowledgment letters
• Support the Executive Director and Event Planner in all aspects of planning and executing major fundraising events each year
• Spearhead gathering events and opportunities at Ironstone Farm to steward stakeholders and volunteers
• Perform research and contribute to strategies for prospective individuals, corporate and institutional donors
• Prepare materials for donor meetings and draft donor communications
• Assist with marketing and communications as needed
• Administrative responsibilities and other related job duties as assigned

Experience, Competencies, and Education: 

• 2-3 years of administrative experience, preferably in nonprofit or development-related work
• Previous data entry and database experience preferred
• Exceptional writing and editing skills
• Ability to work well independently and in a team environment
• Exceptional time management and organizational skills
• Ability to manage multiple projects and prioritize
• Proficiency in Microsoft Office and Google Suite
• Website management experience a plus

Challenge Unlimited at Ironstone Farm is a nonprofit organization that uses horses and riding instruction to help people with and without disabilities. This job opening is for a multi-faceted instructor to teach horsemanship and life lessons to people with and without disabilities, including grooming, tacking, and care of animals, riding techniques appropriate to each rider’s abilities, and proper care and handling of horses on the ground. Teaching will be conducted as private, semi-private, and group lessons in half-hour and hour-long sessions, and will be scheduled by management, including space and horse assignments. We are looking for horsemanship-focused individuals who are willing to work with volunteers.

Employment Type: Full-time, part-time, and seasonal (summer) positions  available

Schedule

• Weekday mornings (5 hours)
• Saturdays 8am-5pm

Requirements and Qualifications

Applicant must have a current MA Riding Instructors license, or have the interest and ability to pursue a MA license. We are looking for instructors who would be interested in working with people of varied abilities. The job would best be suited for someone with a strong work ethic, a good sense of humor, compassion and enthusiasm for the organization and its mission, and an open mind for new and innovative ways to use horses to help people. 

• Responsible for creating and managing an effective individual plan of treatment for each client, that is, daily documentation and periodic re-evaluation, and meetings with parents and other professionals involved.
• Responsible for evaluation of new clients, interpretation of data, writing reports, and meeting with parents.
• Write daily treatment notes, progress reports every two months or as required by the physician or insurance, discharge reports, and insurance reports as required for each client.
• Obtain the appropriate billing slips, properly document treatment given, and obtain needed signatures.
• Responsible for assessing proper equipment needed, setting up, and putting away all equipment used during therapy or evaluation.
• Assist in periodic clean-up times to maintain overall optimal clinic functioning.

Required Licensure/Certification

• Current MA license as a Physical, Occupational, or Speech Therapist.
• Current CPR and First Aid Certification
• Completion of Ironstone Farm Employee Orientation

Qualifications

Experience in pediatrics is preferred, but not a requirement. Excellent written and verbal skills. Excellent analytical and observational skills; experience in using clinical observations in assessment. Flexibility and willingness to be part of a team, that is, contributing in team/staff meetings, substituting for others’ clients. Ability to take responsibility for one’s own learning; demonstrate an understanding of the uniqueness of Ironstone Farm and the therapeutic program. Joy in interacting with children; belief that all children are good and that we are responsible for assisting them to be their best selves.

Mandatory Requirements

Must attend scheduled quarterly all-staff meetings and monthly therapist staff meetings. Assimilate all new policies, procedures, and ongoing training as needed for job development

Pay: $28.00 - $32.00 per hour